Customer accepts terms of delivery

  • As some of our goods are sent chilled, we may hold over some orders until the following Monday to avoid weekend transit issues. 
  • We send most of our chilled deliveries on Mondays and Tuesdays
  • Our courier company is given to authority to deliver your purchase even if there is no-one present to sign for it and accept the delivery
  • For expensive deliveries we strongly recommend using a work-place delivery address or a secure location. 
  • Tell us the best delivery details when you order (the best way) or send us an email – sales@SpanishDeli.com.au
  • The delivery company will leave your purchase at your door or the accessible part of the house your specify.
  • If you are in an apartment they may need to access your building.  They can also deliver to your work-place.
  • Spanish Deli does not take responsibility for a purchase left at the address you have provided
  • Our courier company is not able to call in advance nor give exact delivery times, but your parcel can be tracked on their website: http://www.fastway.com.au/courier-services/track-your-parcel?
  • We also use Australia Post for some deliveries.  They also provide a parcel tracking service.

Delivery locations can be limited

  • The customer has reviewed the locations were deliveries can be made (click here: Delivery locations)
  • Some rural locations may not be covered by our Courier company and chilled deliveries may be impossible.  We will contact you and work our the best solution!
  • Dry goods (boxed food, spices, sweets) can be delivered to nearly all parts of Australia
  • Remote locations may (rarely) incur additional freight.  We will discuss this with you of course
  • Please check you have selected the correct shipping option for your location

We thank you for you custom and ask that you please us on sales@SpanishDeli.com.au with any queries you may have.

We strive to provide a customised, personalised service!

Get In Touch!

Contact us if you want to receive at home the best Spanish Products in Australia.

Visit Us AT PATA NEGRA

73 MacGregor Terrace, 4065 Bardon, Brisbane

Email us to

sales@spanishdeli.com.au

Call us

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